Terms of service

Outrouted is not a company. It is run by one self-employed individual working under a Lithuanian individual activity certificate, the same legal footing as a freelance translator or a plumber, which means there is no limited company between you and the person who wrote the code. “We” below is that person; “you” is whoever is using the service, paying or not.

That is worth knowing before you rely on anything here, so it is the first section rather than a line in the footer. It also means the identity below is a real person's, and the address is where a letter reaches them.

Outrouted turns what you tell it, which is countries or cities, dates, party size, budget, pace and interests, into complete travel routes: ordered stops, nights in each, the legs between them, suggested places to stay, and an estimated total. It draws all of that on a map and lets you rearrange it.

Everything it produces is a plan. Outrouted is not a travel agency, a tour operator, a package organiser or an intermediary, and it does not sell or reserve flights, rooms, tickets, cars or insurance. When you book, you book with whoever is selling, on their terms, and your contract is with them.

You are entitled to know why one route is above another. It is not paid placement, because nobody pays us for placement: routes are scored on how little backtracking they involve, whether each leg fits the pace you asked for, how the nights divide across stops, and how the total sits against your ceiling. Change any input and the order changes with it.

We suggest catalogue properties near your stops, ranked by guest score weighted by review count. These properties carry no price, so the choice is not based on a room price against your budget. We run no advertising, we sell no data, and nothing anybody pays us can move a route, a stay or a stop up the page. If any of those ever stops being true, this section changes before it does, not after.

A few links on the home page are paid, and that is the part of the last paragraph that changed. We have been in affiliate programmes since 8 Sept 2026, and the ones we are in are Booking.com, LOT Polish Airlines, Ferryhopper and EconomyBookings: follow one of those links from the “Where you can book” section, book something at the other end, and they pay us a commission out of their own margin. You pay their ordinary price, and there is no surcharge and no discount either way. That list is the whole of it, it is on the home page where you can read it, and every name on it plays no part in the scoring above and cannot buy a place in it. The links are marked as paid in the page's own markup, which tells a search engine the same thing it tells you. Until you press one, nothing is requested from any of those companies: the logos beside them are files on this site.

This section used to say we took no commission on anything you book. That is the sentence the paragraph above replaced, and replacing it is what the promise at the end of the paragraph before it was for.

A large language model proposes places, order and nights per stop. It never supplies a price, distance, travel time or budget total. Our code checks the total nights and calculates dates, travel estimates and the budget. Hotel search prices come from the provider and are labelled separately. A price invented by the model cannot enter those figures.

One account per person. Keep the password to yourself: anything done from your account is treated as done by you, and we cannot tell the difference.

You must be at least 16 to hold an account. If you are younger, a parent or guardian holds it and adds you as a traveller. We do not knowingly take anyone under 16 as an account holder, and we do not build accounts for children.

You are responsible for what you write into a trip: notes, names, anything you type. Do not put other people's personal details in a shared trip without their say. You keep whatever rights you have in that content; you give us only the permission needed to store it, show it back to you, and show it to the people you shared it with.

A share link shows a trip to anyone who holds it, with no account needed. It shows the route, the dates, the stays and the costs. It never carries the notes you wrote for yourself, your answers to our questions, what you wrote on a pinned place or the addresses you start and end at. Booking references and booking links are left out of it unless you turn them on for that link. You can switch a link off at any time, for free, whatever plan the trip is on or whether its cover has ended: the address then shows a page saying it has expired, and a new link is a different address that starts with references off. Switching a link off does not reach copies, screenshots or files that someone already has.

Free needs no card and does not expire. A Trip Pass is one payment for one trip. It opens that trip for twelve months from the day you pay, then stops, and nothing renews. Traveller is a yearly subscription: it is charged in advance, covers every trip you open while the year is paid, with no limit on how many, and renews at the same price every year until you cancel. Cancelling keeps the year you paid for. The page you pay on shows the amount, what it covers and, for Traveller, the renewal date, before you pay, and nothing is charged that was not shown there first.

An account that opens or builds far more trips than one person plans for themselves (more than 24 in a paid Traveller year, more than 10 built in a week or, for a signed-in account, more than 50 route searches in 24 hours) is flagged for us to look at by hand. A flag refuses nothing, switches nothing off and is not shown to you in the product, though it is part of the data export you can take from Account. The section below on what you must not do applies to Traveller as it does to every account.

Prices are shown in your own currency: US dollars, euros or pounds sterling, set from where you are or from your Preferences. No VAT is added, because the trader is below the Lithuanian VAT registration threshold, so the price you see is the price you pay. If that changes, prices will show the tax and this section will say so.

Payment is taken by Stripe. Card details go to Stripe and never reach us; we see the last four digits, the brand and whether it worked.

We can change prices with at least 30 days' notice by email. A period you have already paid for is never re-priced, and a price change never takes effect mid-period.

If you are a consumer in the EU you have 14 days from the day you subscribe to withdraw, for any reason or none, and get your money back. We do not ask you to waive that right in exchange for immediate access, so you get both.

We also refund the first paid period of a new subscription outside those 14 days if the product was not what you expected. That part is a promise, not a law, and you can hold us to it.

The refunds page has the whole thing: how to ask, how long it takes, the statutory withdrawal form, and what happens to your trips.

A paid subscription has to work as described. If it does not, EU law gives you a ladder and we will not argue about which rung you are on: we fix it; if we cannot fix it in reasonable time, you get a proportionate reduction; if the failure is significant, you can end the subscription and get the unused part back.

Tell us first, because it is faster. Write to us with what happened and what you expected, and you will get a person's reply describing what we found, not a ticket number.

Do not scrape, bulk-download, resell or re-publish the routes, the estimates, the catalogue or the map data. Do not use the service to plan anything illegal. Do not attempt to break it, overload it, work around its limits, or take it apart to rebuild it elsewhere.

We can suspend or close an account doing these things. Where we do, we will say which one and why, and you can take your data with you.

A Trip Pass helps you work through the trip's preparation checklist. Each task says what to check and links to an official source or a general service. Timing is suggested; Outrouted does not assess which requirements apply to you.

That is guidance assembled from public and official sources. It is not legal or immigration advice, we do not submit anything on your behalf, and a task list being complete is not a statement that you will be let in. Confirm every requirement with the authority that enforces it before you travel. Where a step depends on somebody else, the interface labels it external.

This is a small operation on shared infrastructure. It will occasionally be down, and there is no uptime guarantee attached to any plan. The status page reports what the API says, not what we would like it to say.

Features change. We add, alter and sometimes remove them. If we remove something a paid plan is sold on, you will get notice and the choice to leave with the unused part of what you paid.

We are responsible for running the service with reasonable care, and for the things law does not let anyone disclaim: death or personal injury caused by our negligence, fraud, and anything else that cannot be excluded. None of the words below limit your statutory rights as a consumer, and where they would, they do not apply.

We are not responsible for the trip. Missed connections, a closed attraction, refused entry, a hotel that cancelled, weather, or a price that moved between planning and booking are not ours, and nothing here transfers them to us.

Beyond what cannot be excluded, and for anything else, our total liability is limited to what you actually paid us in the 12 months before the problem. On a Free account that is nothing, which is a real consequence of the price and is stated plainly rather than hidden.

You can delete your account whenever you like, from Account. Deleting is permanent: the trips go, and we cannot get them back for you afterwards. Export first if you might want them.

We can end your access on 30 days' notice, or immediately if you have done one of the things in “What you must not do”. Either way you get the unused part of anything you paid.

We may change these terms. Anything material gets at least 30 days' notice by email before it takes effect, and continuing to use the service after that is how you accept it. If you would rather not, cancel in that window and you get the unused part of what you paid back.

The date at the top of this page is the date the wording last changed. Small corrections, a typo or a clearer sentence that means the same thing, move that date without an email.

Write to us first. If that does not resolve it and you are a consumer, you can take it to the Lithuanian consumer authority, or through the European Consumer Centres Network if you are in another member state.

Lithuanian law governs this agreement, and the courts of Lithuania have jurisdiction. But if you are a consumer, none of that takes anything from you: you keep every mandatory protection of the country you live in, and you can bring a claim in your own country's courts.